Contact Us

If you have a question about a product, an existing order, delivery, or warranty support, please email us and we will get back to you as soon as possible.

Email

office@tthump.com

Response Time

We aim to respond to all enquiries within 1 working day.

Returns & Warranty

If you are contacting us about a return or a fault, please include your order number, the product name, and a clear description of the issue. Photos are helpful where relevant.

Please note: for hygiene and health and safety reasons, opened or used personal care and medical items may not be eligible for return unless faulty.

All products are covered by manufacturer warranty where applicable.